Answers up front
Everything we get asked about the Configure1st platform — what it does, how it integrates, how secure it is and how you get started. Can't find your question? Get in touch.
Configure1st is a 3D product configurator and CPQ (Configure-Price-Quote) platform that turns complex, customisable products into simple online buying experiences. Customers can build and visualise their product in real time, receive instant pricing, and request a qualified quote — directly from your website.
Manufacturers and B2B companies selling technically complex, made-to-measure or highly configurable products — for example industrial buildings, HVAC systems, custom furniture, doors and windows, and engineered components. If your sales team spends time producing manual quotes, Configure1st is built for your use case.
Three things: real-time 3D rendering directly in the browser with no plugin or install; technical validation and pricing built into the same experience so quotes are always feasible and accurate; and 20 years of focus on complex industrial and engineered products rather than consumer merch.
We have live deployments in 10 countries across industries including steel and industrial buildings, HVAC, custom cabinetry and wardrobes, doors and windows, and worktops. The platform is industry-agnostic — if your product has rules, dimensions and options, it can be configured.
The configurator renders your product in real time using WebGL 2.0 directly in the user's browser. No plugin, no install, no download. It runs on desktop, tablet and mobile, and supports all modern browsers (Chrome, Firefox, Safari, Edge). Made-to-measure precision is 1 mm.
SAP, REST API, webhooks, SSO via SAML and OAuth, and CRM connectors including Salesforce and HubSpot. The configurator can be embedded in any CMS including WordPress via a simple script or iframe. For custom integrations, the REST API and webhooks cover most scenarios.
All modern browsers — Chrome, Firefox, Safari and Edge — on desktop, tablet and mobile. The configurator is responsive and touch-friendly. A WebGL 2.0 compatible browser is required, which covers effectively all devices shipped in the last 8+ years.
Yes. The configurator is embeddable in any CMS or custom site via a script tag or iframe. WordPress, Drupal, Shopify, Webflow and custom builds all work. You keep full control of your website, navigation and branding — the configurator is white-labelled and visually matches your site.
3D geometry can be exported as OBJ, DXF or IFC, which covers CAD, BIM and general 3D pipelines. Quote data can be delivered as PDF, CSV, Excel, or pushed to your ERP or CRM via the REST API. PDF quotes can also be emailed automatically to the customer and your sales team.
Implementation time depends on the complexity of your product rules and the integrations required. Simple deployments go live in weeks; deeper SAP or ERP integrations typically take a few months. We scope this precisely during the discovery phase so you have a clear timeline before any commitment.
No. Configure1st is designed to sit in front of your existing systems, not replace them. We integrate with SAP, Salesforce, HubSpot and most ERPs via REST API or webhooks, so quote data flows into the systems your team already uses.
All customers get ongoing technical support, platform updates and feature improvements. Larger deployments include a dedicated contact for configuration updates and integration questions. Support is handled directly by our team — no outsourced call centres.
Yes. The admin dashboard is designed for product and sales teams, not engineers. You can update prices, add options, manage product rules and review quotes without writing code. For structural changes to the 3D model or deeper rule logic, our team handles the update.
The platform runs on Google Cloud with 99.9% uptime, global CDN delivery and auto-scaling infrastructure. EU data residency is available on request for customers with data-location requirements. Daily backups and encryption at rest are included by default.
Yes. All personal data is handled in line with GDPR. Data is encrypted in transit with TLS 1.3 and at rest. EU data residency is available for customers who require it. We provide the data processing agreement (DPA) and sub-processor list on request.
We target 99.9% uptime, which is what we typically deliver on Google Cloud infrastructure. Daily backups are performed automatically. For enterprise customers, SLA terms including response times and credits can be negotiated as part of the contract.
Yes. We have passed enterprise vendor security assessments from Fortune 500 customers, which cover areas equivalent to ISO 27001 controls — including data handling, access control, incident response, and sub-processor management. Full documentation is available under NDA.
Pricing is custom and depends on the scope of your product configurator, required integrations and expected usage. There are no per-user fees and no limits on configurations or quotes. Contact our team for a tailored quote — most prospects get pricing within a few days of the discovery call.
Yes. We run live demos tailored to your product category so you can see exactly how Configure1st would work for your use case. For serious evaluations, we can also build a limited proof-of-concept with a subset of your real product data.
Standard contracts are annual, with options for multi-year terms at preferential rates. There is no long-term lock-in — all customer data remains yours and can be exported at any time via the REST API or direct database exports.
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